Returns and Refunds Policy

Return Eligibility

• Return Window: 30 days from the date of receipt.
• Condition: Products must be in new, unused condition with all original tags and packaging intact.
• Important: Unauthorized returns sent without prior notification will not be accepted.

How to Request a Return or Exchange

1. Contact Us: Email support@marinegearco.com or use the Contact Form available on our website.
2. Provide the Following Details:
   • Order Number
   • Item(s) to Return or Exchange
   • Reason for Return or Exchange
   • Preferred Resolution: Refund or Exchange
3. Approval & Shipping Label: Once approved, we will provide you with a pre-paid return shipping label. All returns must be shipped using this label.

Order Cancellation Guidelines

Refund Timeline

• Inspection: Returned items are inspected upon receipt.
• Processing: Approved refunds are processed immediately after inspection.
• Completion: Funds typically appear within 1 business day of processing.
• Notification: You will receive an email confirmation once your refund is processed.

Exchange Process

• Replacement Shipment: Once your return is received and approved, we will ship the replacement product at no additional cost.
• Tracking Information: You will receive an email with tracking details when your exchange has been shipped.

Need Help?

If you do not receive your refund or exchange within the expected timeframe:

• Within 15 days of return: Contact support@marinegearco.com
• Within 1 day of refund processing: Contact support@marinegearco.com